We process withdrawals twice a day on banking days, and over the weekend and public holidays we look to process once later in the day.
Withdrawals are processed around 10:00 AM AEST/AEDT and then around 4:00 PM AEST/AEDT.
Once sent it can take your Bank 1-3 banking days to process and credit your Bank account based on their current business levels. We try to utilize OKSO for withdrawals which enables you to receive funds instantly. However, please be aware this may not always be possible.
The name of sender on your Bank Account will display as 'MGB Australia' or 'betM'
Some Banks may take a little longer to process withdrawals depending on their processing time frames. If you have not received the funds within 3 Banking days of your request, please contact your Bank to enquire about the delay, and contact Customer Services if the issue persists.